Welcome to Traveling Tikes product support team.
Weather your looking for a car seat, stroller and or have questions regarding all of the online items we carry. Look no further. As parents our selves we thrive on offering expectant parents the guidance in navigating all the brands out there.
Our patient and professional staff are here to help you with honest and fair comparisons to help simply your purchases.
So what are you waiting for? Call us and ask away!!
Earning Traveling Tikes Rewards
How can I sign up?
It's super easy to sign up for Traveling Tikes rewards! Once you have created an account you'll automatically earn points on every order if you're logged in. Click "ways to earn" in the rewards panel for additional actions.
If you have already created an account on Travelingtikes.com you're all set! Your Traveling Tikes and rewards accounts use the same log-in information
How can I earn points?
After you enroll in our rewards program you'll automatically earn 1 point for every $1 spent at Traveling Tikes. You can also earn extra points for additional actions, like writing a product review and following us on Instagram, Facebook and Twitter.
Plus, when you refer a friend to Traveling Tikes, you'll both earn $25 off your order of $250 or more when friend makes their first qualifying purchase.
How can I receive points by referring friends?
Friends give the best baby gear advice—and with Traveling Tikes rewards, both you and your friends will get $25 off a $250 order when you make a referral!
Log into your rewards panel to find your unique referral link, which you can copy or share via e-mail, Facebook or Twitter.
When your friend clicks the link, she'll receive a code for $25 off. Once your friend makes her first purchase of $250 or more, you'll receive an e-mail containing a code for $25 off your next order of $250 or more.
Self-referrals and referrals within the same household are not permitted. Referrals made under these circumstances will be canceled, and participants may be excluded from the program.
How can I earn points by writing a product review?
Help new parents by reviewing your new gear—and earn extra points, too! You'll receive an e-mail requesting a product review two weeks after your purchase.
You can also write a product review by scrolling to the bottom of the product page. Enter the same e-mail address used for your rewards account, and you'll be awarded points when your review is submitted.
Reviews can be submitted only for products purchased from Traveling Tikes. Points can be awarded for a maximum of two reviews.
Will my rewards points every expire?
Yes, your points will expire if not used within 6 months.
However, it's easy to extend your points balance if you're not ready to place another order just yet.
Just leave a product review or follow us on Instagram or Facebook, and you'll keep your points for another 6 months (plus, earn a few more)!
Can I earn rewards for in-store purchases?
Rewards points are NOT available for in store purchases. You may however sign up online and make your purchase as a in store pick up at the time of check out at our Beverly Hills store.
Redeeming Traveling Tikes Rewards
What can I purchase with my reward points?
Apply your rewards for a discount on your next qualifying order. Rewards are available in $50, $75 and $100 increments. For example, if you have 500 points, you've earned a $50 reward.
Rewards can be redeemed on any full-priced item at Travelingtikes.com, excluding gift cards. Discounted or sale items cannot be purchased using rewards.
When will I see points from a purchase in my account?
Once your order has been fulfilled, you'll see the associated rewards points added to your account. Log into your account on Travelingtikes.com anytime to see your point balance.
How do I redeem my rewards points?
Check your rewards panel
anytime to see your points balance and available rewards.
When you've earned enough points to qualify for a reward, you'll also receive an e-mail containing a reward code. At checkout, apply the code in the "gift card or discount code" field.
Someone purchased a gift for me. Can I use their points or rewards?
Gift givers will earn points on orders if they sign up for the rewards program or create a Travelingtikes.com account prior to placing the order. If the gift giver earned enough points for a reward, she received a code via e-mail that can be forwarded for you to use on your next order.
If the gift giver did not accumulate enough points to earn a reward code, points cannot be transferred from one person to another.
Can I redeem multiple rewards on the same order?
Only one reward can be applied per order. Our system does not allow for multiple codes to be used at checkout.
I referred a friend. Why didn't I receive a reward?
Both you and your friend earn a $25 reward when your friend makes her first purchase over $250. You'll also receive an e-mail when your friend redeems her reward.
If you haven't received a reward for making a referral, your friend may not be eligible because she is not a first-time Traveling Tikes customer or because her
first order did not meet the minimum purchase requirement.
Referring yourself or another member of your household is not permitted, and referrals made under these circumstances will be cancelled.
Terms and Conditions
Can I earn rewards for past purchases?
Only the orders you've placed after enrolling in the rewards program are eligible for points. Points cannot be applied to orders placed prior to joining the rewards program.
What happens to my points when I make a return?
When you return an item, the associated points you earned will be deducted from your account.
If you have already redeemed a reward and then return the qualifying item, the reward amount will be deducted from your refund.
Can I combine my baby registry and rewards points?
Your Traveling Tikes Baby Registry's does not qualify for rewards points.